SMS Terms & Conditions

1. The program

The sections below describe other separately requested vehicle-service messages. They do not enroll anyone in the Meta checkbox program above.

The DealerKey Auto SMS program (the “Program”) sends text messages from +1 (435) 266-4166 or an assigned Twilio short/long code to US mobile subscribers who have opted in. Messages are sent from DealerKey Auto, 1096 N 450 W, Springville, UT 84663.

2. How you opt in

Permission applies only to the specific messages you knowingly request. Providing a phone number on a form is not, by itself, permission for recurring promotional or booking follow-ups. A direct text question permits a response to that question, not an ongoing subscription. Any recurring program requires its own disclosed, optional opt-in. You certify that the phone number you provide is yours or that you are authorized to opt it in.

Consent to receive SMS is never a condition of purchase. You can still work with DealerKey by email and phone calls without subscribing to texts.

3. What we send

• Vehicle-comparison and price-check responses and related follow-ups;
• Saved-search alerts when a new listing matches your criteria;
• Bid status updates during an active Done-For-You engagement (lane lineup, pre-bid, win/loss, delivery ETA);
• Reminders about scheduled calls you booked with us;
• Replies to questions you text us;
• Occasional program notices (e.g., a change to these SMS terms).

We do not sell, lease, or share mobile opt-in data or phone numbers for third-party marketing purposes.

4. Frequency

Message frequency varies. An eligible Meta vehicle-comparison request with the optional checkbox selected receives three scheduled texts over three days. On the free tier, you’ll otherwise receive up to a small number of alerts per month tied to your saved search. Paid subscribers who have opted in to unlimited alerts, and active Done-For-You clients during a live auction week, may receive daily messages.

5. Message & data rates

Message and data rates may apply according to your wireless plan. DealerKey does not charge for the SMS program itself. Supported carriers include AT&T, Verizon, T-Mobile, and most US regional carriers. Carriers are not liable for delayed or undelivered messages.

6. Opt-out (STOP)

Reply STOP, CANCEL, UNSUBSCRIBE, QUIT, or END to any message to opt out. You will receive one confirmation message, after which no further messages will be sent. Transactional messages tied to a title transfer already in progress may be completed under separate written consent if required to finish the vehicle delivery.

To request help after stopping, contact us by email. A new form submission does not override an opt-out or automatically restart a completed or stopped follow-up sequence.

7. Help (HELP)

Reply HELP for contact info. You can also email dallin@dealerkeyauto.com or call DealerKey at the number displayed on /contact.

8. Messaging practices

We retain the consent applicable to each message program and do not infer recurring-message permission from a phone number or a calendar booking. We maintain an internal do-not-contact list and honor STOP requests within one message cycle.

9. Privacy

Phone numbers, message content, and delivery receipts are processed by Twilio, Inc. (our SMS sub-processor) in the United States. We retain this data only as long as needed to operate the Program and meet our legal obligations. Full detail at /legal/privacy.

10. Changes

We may update these SMS Terms at any time. Material changes will be sent by SMS to active subscribers at least 7 days before taking effect; the updated terms will be posted here with a new “Last updated” date.

11. Contact

DealerKey Auto — Attn: SMS Program
1096 N 450 W
Springville, UT 84663
Email: dallin@dealerkeyauto.com